Blog Post

99% Approval Rating for VoteSeminole

Seminole County • Mar 02, 2017

If we measure it, we can improve it. The #VoteSeminole comment card is more than just a feedback tool -- it's an agent for improvement.

If we measure it, we can improve it. The #VoteSeminole comment card is more than just a feedback tool -- it's an agent for improvement. Beyond a greater than 99 percent positive rating for our ELITE services team, this year also saw great improvements in the number of tracked criteria. For instance, we increased the number of voters who found the experience "fast," "efficient," "organized," and "professional."

Voters rated their experience as:

Excellent 

2,541 

96.32%

Good

73

2.77%

Fair

18

0.68%

Poor

6

0.23%

The top ten words voters wrote in their comments were:

1

Friendly

 489

2

Helpful

 311

3

Fast

 244

4

Efficient

 204

5

Easy

 198

6

Quick

 189

7

Organized

 156

8

Pleasant

 129

9

Nice

 128

10

Professional

 108

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